Client Charter Client Charter

We strive to achieve the Library Quality Philosophy in performing our responsibilities:
  • Provide and deliver the latest information in the most effective, fast and accurate manner.
  • Provide user friendly services.
  • Provide conducive learning environment together with the best library materials and facilities.
  • Provide quality, accurate, efficient and excellent library and information services.
  • Ensure that our client is being provided with the best library services with the circulation.
  • Develop and manage relevant, quality and latest library collections.
  • Ensures that all reference questions, comments and complaints are answered within 24 hours.
  • Provide conducive library environment and the best library services to cater our client needs.
  • Committed and positive towards any efforts that are able to contribute to the development and excellences of the library services.